SHIPPING & RETURNS
FREE SHIPPING ACROSS THE UAE
Enjoy FREE shipping on every order, with no minimum purchase required. Wherever you are in the UAE, we are committed to delivering your order conveniently, reliably, and at no additional shipping cost.
DELIVERY TIME
All orders are processed with care to ensure a smooth and efficient delivery experience.
- Estimated Delivery: 2–3 business days across the UAE.
- Order Processing: Orders are prepared and dispatched as quickly as possible.
- Delivery Updates: Customers will receive relevant updates regarding their order and delivery status.
Please note that delivery times may vary slightly during public holidays, promotional periods, or circumstances beyond our control.
RETURNS & EXCHANGES
Your satisfaction is important to us. We want you to shop with confidence and enjoy a smooth experience from the moment you place your order.
We accept returns and exchanges for eligible products within 14 days of delivery, subject to the following conditions:
- Items must be unused, unworn, and unwashed.
- Products must be returned in their original condition, with all tags and labels attached.
- Items must be free from damage, stains, odors, or signs of use.
- Proof of purchase or an order confirmation may be required.
All returned items are subject to inspection before approval.
NON-RETURNABLE ITEMS
For hygiene and safety reasons, certain products are not eligible for returns or exchanges, including underwear, socks, and water bottles, unless they are defective or incorrectly supplied.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible.
Our team will review your request and assist you with an appropriate solution, including a replacement, exchange, or refund where applicable.
REFUNDS
Once your return has been received and inspected, you will be notified of its approval status.
Approved refunds will be processed through the applicable refund method. Processing times may vary depending on your payment provider.
NEED ASSISTANCE?
Our customer support team is here to help with delivery inquiries, returns, exchanges, and any questions regarding your order.
We are committed to making your shopping experience simple, reliable, and hassle-free.